By tim on Friday, 27 January 2017
Posted in General
Replies 9
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Hi I am having a little trouble installing. I get this message
Your domain is not listed in your license to utilize our installer API over the network.
However I cannot change the domain name when I log in to my Stackideas account
Hello Tim,

Each Pro license only entitles you to support for 1 domain only. Do you want me to change the supported domain to cuvcuv.co.uk for your license?
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Friday, 27 January 2017 11:04
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Yes please. That's our new site. Thanks again
tim
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Friday, 27 January 2017 14:55
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Hi Tim,

We have changed your support domain to cuvcuv.co.uk for your license. Please give it a try.
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Friday, 27 January 2017 16:08
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Tried to install but getting the error: Your domain is not listed in your license to utilize our installer API over the network.

My domain is correct but error contnues.

Please assist.
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Saturday, 02 March 2019 05:59
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Hey Raymond,

I am really sorry for the delay of this reply as it is a weekend for us here. Can you please start a new thread on our site so that we can check on the installation issue for you
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Saturday, 02 March 2019 14:04
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the site is thenotarynetwork.org
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Saturday, 02 March 2019 21:27
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Hey Raymond,

I did removed your login details from your reply because this is other user created this thread so other user also can able to see your site details.

Can you start a new thread on our forum https://stackideas.com/forums/ask and update your site backend and FTP access at this section (screenshot : https://take.ms/AMR6c ) so we can better have a check?
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Saturday, 02 March 2019 22:53
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