By Paula Livingstone on Friday, 16 December 2016
Posted in General Issues
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Hi there,

I just downloaded Easyblog and used the launcher. It fails with

The MD5 hash of the downloaded file does not match. Please contact our support team to look into this.

can you help please?
Hello Paula,

I have installed EasyBlog for you on your site and you should be good to go now
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Friday, 16 December 2016 01:43
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Hi Mark,

Wow you guys are amazing do you ever sleep

My apologies but I got the problem sorted myself by changing to a different network path. I think we were seeing errors on one.

The site is installed at a different domain to whee. Its at a domain called technofatty.com.

Thats the one we want to have supported.

Am I correct in thinking that we can use it on whee anyway but it just isn't supported for pro support?

Paula
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Friday, 16 December 2016 01:48
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Hi there,

Maybe you can provide us with your technofatty.com backend access credentials for further check on this issues. Please advice.
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Friday, 16 December 2016 11:17
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Hi Abdul, thanks yes I will do.

Regarding my question about multiple installations, I just want to make sure I am allowed to install unsupported instances of easysocial and easyblog for the future?
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Friday, 16 December 2016 16:49
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Hi there,

Yes you are allowed to installed then in other domain. But, in case your required support on different domains, we cant assist any further as Pro versions only entitles you to support for 1 domain only. Thanks for your understandings

BY the way, if you require support for additional domains, please consider upgrading your license to the Unlimited version or purchase an additional subscription for this site. Please advice.
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Friday, 16 December 2016 17:00
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