By Johan Loiay on Wednesday, 17 August 2016
Posted in General Issues
Replies 11
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When trying to delete a comment (and sometimes unpublish a comment), I'm getting the following error:

Invalid template file (...)/components/com_komento/themes/kuro/dialogs/delete.affectchild.ejs
May i know what is your current Komento version?

Perhaps you can try temporary switch your theme to use `Wireframe` and see how it goes?
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Wednesday, 17 August 2016 23:35
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I'm using the latest version (Komento 2.0.9) and I am already using the Wireframe Theme I have no other theme installed nor available in the layout tab...
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Thursday, 18 August 2016 01:32
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Hi Johan,
It seems the dialog popup is calling a Kuro theme file which does not exist in Komento free version. I have logged this issue in our tracker and we will look into this. In the meantime, can you download the attached zip file and extract all its contents to the directory below?
JoomlaFolder\components\com_komento\themes\wireframe\
Let us know how it goes, thanks.
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Thursday, 18 August 2016 11:35
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The same, when trying to delete it warns me about the Kuro template, same error.
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Thursday, 18 August 2016 20:03
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Hey there,

I've tested in my locally, it seems work fine for me, you can take a look of my screenshot below.

By the way, can you try re-save again from backend > KOmento > integration > select component > click save and clear all of your browser and Joomla cache and see is it work.
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Friday, 19 August 2016 00:51
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The same, it tries to find the kuro template.

Is your test a clean install with the free version without Kuro?
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Sunday, 21 August 2016 16:52
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Yes, I've tested in fresh Komento installation and without Kuro theme.

Perhaps you can include your Joomla backend and FTP access at http://stackideas.com/dashboard/site so we can help you check on this?
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Monday, 22 August 2016 10:14
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This is in a private/dev network, it cannot be accessed from outside, so I cannot give you the login details.
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Wednesday, 24 August 2016 18:50
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Hello Johan,

Without any access to your site, I am afraid it's almost impossible to tell you what is wrong The only way we can check this is to access the site to troubleshoot this issue.
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Wednesday, 24 August 2016 22:28
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Have a same problem. Fresh install!
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Tuesday, 30 August 2016 02:41
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Hey Oleg,

May i know what theme you have now?

By the way, may i know did you try this fix and see how it goes?
http://stackideas.com/forums/trying-to-delete-a-comment,-getting-invalid-template-file-components-com_komento-themes-kuro-dialogs-delete-affectchild-ejs#reply-283992

If the issue still persists, can you start a new thread and provide us with your Joomla backend and FTP access so we can better have a check?
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Tuesday, 30 August 2016 10:19
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