troubles updating to 1.1.0
By vivalditec on Tuesday, 10 December 2013
Posted in Installation Issues
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Hello,

the EasySocial update process to version 1.1.0 failed with error "Sorry, there was some errors when trying to extract the queries.zip file". I have tried to follow the steps outlined in http://stackideas.com/forums/es-beta-1-1-install-error-fix but the upgrade process fails again, this time on step 4, Initializing Site Files. Is there anything to try to remedy this and finish the update process?
Hello,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Mark
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Tuesday, 10 December 2013 21:57
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Figured it out. The issue is we have two EasySocial Professional packages listed, each tied to a different Order Reference number. Mixing the different installs caused the problem. I believe this is an error and we use only the package i've assigned a domain to (reference number ending with 216).
vivalditec
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Wednesday, 11 December 2013 04:00
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Thanks for the heads up on this
Mark
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Wednesday, 11 December 2013 12:05
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