Hello Joe,

There's actually some errors in your mail settings as the script is hitting this error,

array(1) { [0]=> string(66) "Can't connect to webmail.partnerhosted.com,993: Connection refused" } 

It is either the mail server is rejecting the connection from your server (Due to firewall policies) or the settings is actually incorrect for the host name and imap port. Can you please check this with your hosting / email hosting provider?

Mark,

Thanks for the reply! Sorry for the delay in getting back to you. In order to test the connectivity I have setup in EasyBlog, I configured Outlook 2013 with the setting I am using in EasyBlog. Outlook 2013 connects to the mail server (Exchange) fine and retrieves and send email. Can you let me know what the connection string is that you are using to access the mail server so I can provide it to our email vendor? Thanks for all the help!

Regards,
Joe

Hello Joe,

Can you please share the connection settings that you used on your Microsoft Outlook so that I can try to set this up on your site? EasyBlog actually requires the IMAP settings.

Mark,

Thanks! The following is the information you requested:



I confirmed this email by going to email.nphic.org and logging in with the username and password, so I know that it works. Please let me know if you provide me with some guidance on resolving this issue. The email vendor has not be much help. I did have them open the firewall for the website ip address.

Thanks,
Joe

Hello Joe,

Hm, I am just guessing that the host name you gave me was wrong? It should be webmail.partnerhosted.com instead of webmail.hostedpartner.com ? Anyway I am still hitting the same issue below,

array(1) { [0]=> string(66) "Can't connect to webmail.partnerhosted.com,993: Connection refused" } 

I do think that for some reasons, your hosting provider or Microsoft Outlook is preventing access from your server.

Mark,

Thanks! I'll go back at the email vendor and see if I can get them to look at the firewall again. How is EasyBlog trying to connect to the Exchange server? PHP script? I want to be able to provide them with some details regarding the connection string.

Thanks,
Joe

Hello Joe,

It actually uses the imap library in PHP