By Michael Glorius on Thursday, 11 May 2017
Posted in General
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Hi Guys,

I have a problem on my Joomla Backend with the "EasyBlog - Latest Blogs Module". I can't open them and get a failure like in the Screenshot below.
Can you fix that issue?

Best Regards,

Michael
Hi Michael,
It seems you are still using an older version of EasyBlog. Can you backup the site and update to the latest version to see if the issue is resolved?
If the issue persist after the upgrade, let us know and we will continue to investigate the issue.
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Thursday, 11 May 2017 16:58
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Hi Raymond,

i tried to update the blog but i need a new installer. Is it the normal launcher package from my dashboard which i have to install via extension manager?
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Tuesday, 16 May 2017 14:56
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Hey Michael,
If you are installing the extension on your licensed domain, then yes the launcher package from your dashboard can be used.
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Tuesday, 16 May 2017 15:26
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Sorry for the questions, but my recent posts will be available after i "overinstalled" the now package?
I am a little bit scared about it :P
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Tuesday, 16 May 2017 15:39
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Hey Michael,
No worries. If you have any questions, feel free to ask them.
By 'recent posts', are you referring to your blog content? If yes, those are stored in the database so it will remain when you reinstall/upgrade.
If you are unsure about any installation/updates, you should backup your site and database beforehand. It's for safety measure.
You can also test the upgrade on staging/duplicate sites, especially for major version upgrades when there's many new changes.
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Tuesday, 16 May 2017 15:46
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Okay thx.
I will do the upgrade tomorrow in the early morning and give you a feedback after it.
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Tuesday, 16 May 2017 15:55
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Hey Michael,
Understood and you're most welcome.
Keep us updated then.
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Tuesday, 16 May 2017 16:02
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Hi Raymond,

it looks like everything works after updating easyblog.
Thank you for the support.

Michael
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Wednesday, 31 May 2017 21:40
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Wednesday, 31 May 2017 21:58
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