Hello there,

It seems like there's a bug in the plugin. We'll sort this out in the next release. For now please replace the files below in the specified location.

1)
Location: \administrator\language\en-GB\en-GB.plg_system_conversekit.ini
File to replace: en-GB.plg_system_conversekit.ini (download from attachment)

2)
Location: \plugins\system\conversekit\assets\js\conversekit.js
File to replace: conversekit.js(download from attachment)

After replaced, go to \administrator\language\en-GB\en-GB.plg_system_conversekit.ini

Look for the constants below and replace accordingly.

PLG_CK_CONVERSATION_PLURAL
PLG_CK_CONTACT_PLURAL
PLG_CK_MESSAGE_PLURAL


Thank you.

Ok, thank u so much.

One more thing,...
Is there any way to place the pluginc chat bubble somewhere else then at the right bottom?

Or at least 20 px more left?

Tnx a lot,

Alp

Hi,

Currently there's no way to place the bubble anywhere else.

If you were to move to the left about 20px, then you'll need to edit below file for this:


Location: \plugins\system\conversekit\assets\css\style.css

#ckit .btn-toggle-ckit {
right: 20px;
}

Though I replaced the js file as u said nothing has changed.
I had already created a turkish language file and translates the variables u mentioned before. There for I didn't changed the language file.

Hi,

You should run on development mode for this to take effect for now as the javascript files are not compiled yet.
Can you go to your Conversekit settings in the backend, change System Environment into development mode from the dropdown.

I tried accessing your site here http://www.tahtapod.com/administrator but the authentication failed. I used below credentials:
https://monosnap.com/file/T3hbH6lu1JnbOEllXUc4Xq3koVai12

username : staxxxxxxs
password: Exxxx6

Can you re-check the access please? I will need to compile the js file for you to run on production mode. Also for me to compile, I need super user's access to your site.

Do let me know if anything overwhelming.

Thank you.

You should run on development mode for this to take effect for now as the javascript files are not compiled yet.
Can you go to your Conversekit settings in the backend, change System Environment into development mode from the dropdown.

i have the same problem, but with development mode on it does override the language as i want.

It's a translation bug as the strings are hardcoded on the js file. If you are running on the production version, the file which my colleague uploaded earlier will not take effect. Hence, you need to switch on development mode.