Hi there,

Currently, that how it is on 'Vortex' themes. Maybe you can check other theme, such as 'Frosty'. You can change them here http://take.ms/se2zY

Please give it a try and see how it goes. Maybe i have understand your requirement above, it would be best if you can provide us with more details so that i can understand better.

Please advice.

Hiya Warith
thanks for the quick response as usual

the image below has no background... png file.


When used as a cover photo it gets a white background.


I would like to have the transparency on the cover
I tried frosty, but it still had the white background

Thanks!
B

Hi there,

Oh, sorry for my confusion on above reply. I tried to download and use given files. It seems that i cant replicate this issues as you can see here http://take.ms/qSeEf

May i know how to replicate this on your end? Can you provide us with your backend and FTP for us further check on this issues? Please advice.