Hey Yandong,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've tested in my locally, it seems work fine for me, can you provide us with your Joomla backend and FTP access so we can help you check on this?

Hi Arlex,

site details are included, please login and try it out. Please let me know what you have done once you fix the problem so that I can fix it myself if it happens again.

Thank you

Harry

Hi Harry,

I am really sorry for the delay of this reply.

It seems like the provided FTP is not working for me. By the way I've inspect your site and it seems like your template is injecting extra tooltip element when I'm hovering to the toolbar. Can you try to apply the following css fix below inside your /templates/sj_vinda/html/com_easyblog/styles/custom.css and see how it goes?

.eb-navbar-collapse .tooltip.fade.bottom.in {

   display: none !important;

}

The result should looks like the screenshot here, http://screencast.com/t/N8meTyOhYFY .

Hi Ezrul,

I copied the above code into custom.css, it works!, but only for the home toolbar, once you go More Settings --> Edit Profile, for example, the toolbar is a different one in black color, the same problem still comes up on this toolbar. And also, one this toolbar, after you click the left dropdown list, the mouse-over action will screw up the columns of the dropdown menu.

please see the screenshots attached which demonstrate the question very clearly, and you can use the Joomla admin info I gave you in the previous message or the user info I provide here to login and try it out.


Thank you

Harry

Hey there,

Please try to add the block of css codes below,

.eb-toolbar .tooltip.fade.bottom.in {

   display: none !important;

}

Hi my friend,

problem #1 is solved by adding the code you gave me! but problem #2 with the dropdown list is still there,

also when you move the mouse over the Home item icon and Quickpost item icon on the toolbar, the height of of the toolbar keeps changing back and forth, please try it yourself with the joomla login info i gave you


Thank you

Harry

Hi Yandong,

I am really sorry for the delay of this reply.

To be honest we are not entirely sure why your current template is injecting an extra class whenever the hover is made in easyblog toolbar. Perhaps you can consult with your current template provider and ask them about the class .tooltip.fade.bottom.in like you see in my screenshot here, http://screencast.com/t/hUEQRzIkmOA . If we can eliminate this, the toolbar issue will be solve.

Hi Ezrul,

do you have an advice on how to just remove that class, in which css file is that class?

Thank you

Yandong

Hey Yandong,

We really do not have any idea which plugin / template is doing this. It's best that you try switching your template first and see if this is coming from the template. If you have switched to protostar and the problem is still occurring, then it's most likely caused by a plugin.

Hi there,

I switch to protostar the problem is still there, then it's most likely a plugin causing this problem, right? could you please give me any suggestion on how to find out which plugin?

Thank you

Harry

Hey Harry,

Please provide us with the back end and FTP access again so that I can figure this out for you

Hi there,

please see the site details, appreciate your effort to solve it

Thank you

Harry

Hey Ezrul

this is great!

I remember the YT Shortcodes caused other problems before, and it has no use to be enabled. I really really appreciate your support!


Thank you very much !

Harry

Hi Yandong,

You are most welcome. Glad to hear that your issue has been resolved now.