Toolbar
By NIna Mårtensson on Friday, 03 January 2014
Posted in Technical Issues
Replies 12
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Hello,
A user have a problem that i have been unable to replicate, it is with the toolbar in easyblog.
when the user is logged in eh/she only has a "logout" button where i have a "show settings" button.
Dont think this todo with the new "toolbar.php" file that i have gotten from you guys in ticket #107577 but i would like you help.

What happens is that when a user (group blogger see ticket) they cant see the "settings" button.

The weird thing is that i have been unable to replicate this on my own system so i cant test. the only difference is that they run IE10 under win8 and i run IE11 under win8.1

Any help is appriciated
Regards
Lars
Hi, just a quick follow up, it would appear that the "darn" compability settings in IE screwed up the users UI. After disabling that everything worked fine...
NIna Mårtensson
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Friday, 10 January 2014 17:45
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Hello Lars,

So sorry for the delay in getting back to you. May I have access to your users login and also a general backend login for your site? Is it possible to provide FTP as well? Please advice.

Thanks!
Adelene
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Friday, 03 January 2014 19:00
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Sure, these should work. please note that we only use sftp
NIna Mårtensson
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Friday, 03 January 2014 19:59
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Hello Lars,

I am really sorry for the delay of this reply as it is a weekend for us here. When I tried to access the back end with the provided login credentials, I seem to be hitting this error:


102001 - An error has occurred.

Username and password do not match or you do not have an account yet.


Can you please advise?
Mark
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Sunday, 05 January 2014 03:08
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Hi, really sorry for the late reply, we have had some holidays here to :-) just verified and it appeared that the backend privileges had been removed, have now fixed this...
NIna Mårtensson
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Tuesday, 07 January 2014 17:16
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Hello lars,

So sorry for the delay in getting back to you. Seems like a settings issue. I have changed the Dashboard settings and the button is now appearing Hope this helps.

Thanks!
Adelene
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Tuesday, 07 January 2014 18:00
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Hi, sorry to get back so late, since i can´t recreate this problem at my end had to verify with the user, she still claims that she can´t see the settings button....
NIna Mårtensson
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Wednesday, 08 January 2014 23:09
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Hello Lars,

So sorry for the delay in getting back to you. I can see the change settings just fine here http://screencast.com/t/wigQOVAVkkw Please ask her to clear the browser cache and try again. Hope this helps.

Thanks!
Adelene
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Wednesday, 08 January 2014 23:37
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Hi. It would appear that way. As I mentioned in the original post it is something browser related since I have always been able to see it. Even logged in as her. She cant..highly doubt it to be setting related. But givven that I have tried pretty much every setting combination to try and find out why she see a logout button there instead of the weel I can't figure out what's going on...sorry for the typos,, on my phone :-)
NIna Mårtensson
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Thursday, 09 January 2014 00:59
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Sorry closing the ticket. She has something in her browser settings that is screwing upp the page. Really sorry guys (and girls) :-)
NIna Mårtensson
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Thursday, 09 January 2014 01:08
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Hello Lars,

No problems You are most welcome. Glad that your issue is solved.

Thanks!
Adelene
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Thursday, 09 January 2014 10:29
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Hello Lars,

Thanks for the info.
Nik Faris
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Friday, 10 January 2014 18:30
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