Hello Joanne,

I am really sorry for the delay of this reply as I was currently not available during the weekend as I was attending a Joomla conference in Thailand.

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?

Not isolated case : it's the Same for me !!!
I don't have the toolbar displayed

Hello Francois,

I am really sorry for the delay of this reply as it is a weekend for us here. I have checked your site and it looks like the "Access Toolbar" acl rule was disabled for the public group. Hence, it's not showing up for guests. I have enabled it and it works fine now

Hi Mark,
Thank you !! And sorry to have missed this !! Perhaps I disabled it without seeing what I was doing (I had it before) !! Thanx again

You are most welcome Glad that your issues are resolved now.