Hello Dwight,

Can you provide us your backend and FTP access so we can have a better look on your issue here?

Thanks for your help!

Hi Dwight,

I have inspected your site and it seems like your site is hitting this issue:
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://xxx/?option=com_easysocial&xxx. This can be fixed by moving the resource to the same domain or enabling CORS.

It seems like you have set live_site = https://http://www.xxx while your site is not ssl . Can you try empty the live_site from your Configuration File and see if this issue is still persist.

Hope this helps.

Hi,

Thanks for your reply. I didn't feel comfortable (myself) making the changes that you suggested and I wanted to see if it was something that the hosting company my be able to help me with (SiteGround), but they too were not or did not want to help with it. They had made some SSL changes to the site not too long ago I was wondering if that may have done it. What I have noticed since the last email, is that all the little icons are gone and there are little boxes in their place in Easysocial. Are the changes that you suggested something you could do on my site and if it didn't work, can we rollback?

Thanks,

Dwight

Hi Dwight,

Yup. You can go to your configuration.php file and find $live_site = https://www.xxx . Try remove the url in the $live_site and just leave it $live_site = '';

No worries to your site because you can revert back this changes by putting back the url.
Please give this a try and see if this resolves the issue.

Hope this helps.

Hi,

Thank you I did as you said, removed the url, and that did it. It is working perfectly again. Thank you so much!

Dwight

Hello Dwight,

You're welcome.