By Jorge Matsufuji on Saturday, 06 December 2014
Posted in General Issues
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Hi I have a serious problem easydiscuss want to use for questions and answers but when customers try to ask your questions, if you write a word that carries accents or ñ, the system ignores the special character and does not keep any of the following:(
Hello Jorge Matsufuji,

I am really sorry for the delay of this reply as it is a weekend for us here.

May i know do you mean that when you put some accents content in discussion area, then it will not display out right?

Is it possible provide us some example accents sentences at there? So that we can do some testing in our local?

By the way, can you provide us with your Joomla backend and FTP access as well? In case if we unable to reproduce this issues in our local, so we can test in your site.
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Saturday, 06 December 2014 13:17
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when you type an accented word for example.
(esta situación es incomoda)
when I save just write
(esta situaci

and so too with ñ eg:
(este año lo lograré)

only write
(este a

when accent the rest of the text is not stored and short
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Tuesday, 09 December 2014 22:17
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Hello Jorge,

Can you please provide us with the phpmyadmin access so that we can take a look at the database? I do think that this could be an issue with the database coalition
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Wednesday, 10 December 2014 02:43
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Hello Mark, i leave the information on site details tab
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Thursday, 11 December 2014 00:16
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Hello Jorge,

As we have tighten our security as per our post at http://stackideas.com/blog/improving-our-sites-security , we would require you to re-enter your site's access again.
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Thursday, 11 December 2014 01:28
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Hi, I update the site information as you suggested
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Friday, 12 December 2014 00:01
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Hello Jorge,

Sorry for the late reply. We have missed your reply. Can you try it again whether it is fixed or not? If it doesn't work, can provide us the full access to your admin site? Because right now I can't view certain areas. Please advise.
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Monday, 15 December 2014 12:00
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