By Syabab on Monday, 08 November 2021
Posted in General Issues
Replies 5
Likes 0
Views 474
Votes 0
Hi,

We cannot scroll page to select timeline filter options after we hit the filter.
This only happened in ES Mobile template.

How can we fix this?


Thanks
Can I have permission to help you update your site ES mobile template to the latest version and see if the issue still persists?

Do you modify anything from the mobile web template previously? If yes, you need to do the backup first.
·
Tuesday, 09 November 2021 11:46
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Arlex,

Yes you may proceed.


Thanks
·
Tuesday, 09 November 2021 12:03
·
0 Likes
·
0 Votes
·
0 Comments
·
I have already helped you update to the latest version of the mobile web template, can you give it a check and see whether the issue still persists?

Remember to clear your mobile device browser cache before retesting this.
·
Tuesday, 09 November 2021 12:29
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Arlex,

Looks good so far. May I know what is the issue and what fix applied?


Thanks
·
Tuesday, 09 November 2021 13:57
·
0 Likes
·
0 Votes
·
0 Comments
·
Oh, it was a known issue but already fixed into the latest version of mobile web template app.
·
Tuesday, 09 November 2021 15:15
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post