By ssnobben on Tuesday, 16 February 2021
Posted in Beta Testing
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Hi in b2 there is no link where users can delete their user account or any other options?

Facebook need that when you apply your app login for example a menu link where users can delete there user account.

And I cant find anywhere where users can delete their account too
Hi there,

Yes, there is. You need to enable the setting from backend > EasySocial > Users > Profile Type > choose profile type > General > Account Deletion, https://take.ms/Hl1kuR. After the setting is enabled, the user will be able to see the delete option from the edit profile page, https://take.ms/bjMLa2.
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Wednesday, 17 February 2021 10:53
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Hi Ezrul,

seems to be a bug then for ES b2 bcs I set this to allow account deletion on my both profiles but not working,

see attachment and pls login and check so you see this first..ping pong emails

All the best!
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Wednesday, 17 February 2021 17:01
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Are you logged in as the super administrator? Super administrators will not see the "delete account" feature. The user stackideas is a super administrator so this account will not be able to see the delete account.
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Wednesday, 17 February 2021 22:28
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Yes I tested that as super admin and I see its working for "non super admins" but If you have many super admins as now when developing the site they can not delete their account. And as I said Facebook also claim you need a "Delete account" menu that you can show Facebook dev so users can delete their account if they wish.

so how to fix that Mark when you only see this delete account link when logged in? thinking of Facebook..
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Wednesday, 17 February 2021 22:48
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For security purposes, EasySocial does not support deletion of super admins from the front-end.
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Wednesday, 17 February 2021 22:58
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@ssnobben,
Please excuse me if I am totally wrong about your issue...

There are already "Managers" "Administrators" in Joomla, Can't you use one of these groups or create a new Joomla user group with only the required ACLs so the "facebook" profile can be deleted from the frontend?
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Wednesday, 17 February 2021 23:23
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Yeah, as long as they are not super administrators, they can request to delete their account.
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Thursday, 18 February 2021 13:03
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i don't see any es-container__sidebar it seems to be hidden or something?
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Wednesday, 12 January 2022 04:50
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Hi Pieter,

It seems like your issue is not related to the original issue of this ticket. Kindly create a new ticket in the correct category in order to avoid confusion among us.
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Wednesday, 12 January 2022 11:24
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