There is an error page that appears when you click the register button for a new account.
By Georges LEGER on Thursday, 09 March 2017
Posted in Technical Issues
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Hello,

I'm really sorry.
Please, there is an error page that appears when you click the register button for a new account.

Would you be able to look at the problem?

Thank you for your understanding and for your help.
cordially
Georges LEGER
It seems like you hitting this error :


0 The file Cache Storage is not supported on this platform.


And I do a global search in Google, it seems like other user to hitting this error before.

Can you double check with your hosting regarding with your /tmp and /cache folder permission is it set to writable ?

Because the system will store the session cache during the registration.

Reference link :http://stackoverflow.com/questions/38348225/an-error-has-occurred-0-the-file-cache-storage-is-not-supported-on-this-platfor
Arlex Wong
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Thursday, 09 March 2017 10:14
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Hello,

Thank you. The problem is solved.

thank you very much
Have a good day
Georges LEGER
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Thursday, 09 March 2017 23:26
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
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Thursday, 09 March 2017 23:56
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