Hey there,

I am really sorry for the delay of this reply as it is a public holiday for us here.

I've tried to replicate this in my android device, it seems look fine but I do not know how to assign to recipient when I click on that gift button.

You can check my attached screenshot below.

Perhaps you can download this JING software here https://www.techsmith.com/jing.html , then record a video how to work this into your desktop ? so i can understand the workflow how to add recipient in mobile as well.

Hello,

No problem for the delay;) . Indeed, it works well on Androïd. That's ok.
On the other hand, it does not work on IOS.
See the video. The scroll is unstable.
[video]http://www.mybigpay.com/20170209_075935.mp4[/video]

Thank you for your help and understanding.

Thanks for getting back to us,

It seems like that was only happen on IOS device.

First I've tried to disabled our "System - EasySocial Mobile" plugin, the issue still persists.

In other word, without Easysocial "System - EasySocial Mobile" plugin, this JGiftS extension also not work well in IOS device.

I've applied some temporary css fix into JoomlaFolder/templates/esmobile/css/custom.css

div.swal2-modal.swal2-show {

 height: 100%;

 -webkit-overflow-scrolling: touch;

}

It should work fine now, can you try clear your mobile browser cache/history and try load again?

By the way, I would be best consult with their developer regarding this.

Hello,

Sure enough, it works now. That's great ! Thank you again for your help. :-)

So, I have an error message that appears in the back office.

Can you watch the screenshot please?

Thank you

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like that error coming from Joomla instead of Easysocial, I've temporary turn off the error reporting from your backend global configuration, that error shouldn't appear from your backend module page now.

Hello,

Sorry for being late.

Please, can I upgrade from ConverseKit 1.0.6?
I'm asking you because there were bugs with ConverseKit and the JGiftS component. You have to make specific modifications. So I would not want to erase everything.

Is it necessary to do the update in my case please?

Thank you for your help !

Please, can I upgrade from ConverseKit 1.0.6?
I'm asking you because there were bugs with ConverseKit and the JGiftS component. You have to make specific modifications. So I would not want to erase everything.

I've checked again on your first post, it seems like you didn't reported any Conversekit issue on this thread, am i missing anything here?

Yes, you can update your Easysocial and web mobile template to latest version.

And the web mobile template will show your site menu on the left sidebar, but it also depend on which menu you would like to show on the mobile view, you can configure it from backend > Plugin manager > system - mobile Easysocial plugin.

Edited

Hello,

Yes of course ! You can update easysocial. Thank you!

I wanted to send you tickets today about easysocial and easysocial mobile.

About easysocial:

Here is the configuration of the site.
After the trial period on the site, users who have not subscribed to a subscription no longer have access to the community in easysocial and are automatically assigned in a easysocial profile called "restricted access".
That's Ok.

Here is my problem:

There is no message that indicates that the user has been assigned to a new profile that no longer gives him access to the community. For proof, they are confused and think that it is the site that does not work.

I tried to create a message in the profile "restricted access" to guide users to the plans page but it does not work.

Here are my questions:

1) How to display a message in red or pop up with a redirect link only for users who are assigned in the "restricted access" profile? Here is the link :
Https://www.mybigpay.com/index.php?option=com_payplans&view=plan&task=subscribe&plan_id=0&group_id=2&Itemid=3438



2) Please, in Esmobile, what is the path to changing the 404 message? How to change the path of the link?
Here is the link :
Https://www.mybigpay.com/index.php?option=com_payplans&view=plan&task=subscribe&plan_id=0&group_id=2&Itemid=3438

3) In the social easysocial profile, the two buttons "update are identical"

Thanks for your help and understanding.
Have a good day!

Hello,

I'm sorry, the conflict was with es-mobile and gift. So you're right.

In fact, my question was whether I can update es-mobile. But you already answered me in the previous message.

Thanks for your help and understanding.
Have a good day!

Thanks for updating, glad that your issues are resolved now