By Kevin Morrison on Wednesday, 24 September 2014
Posted in Technical Issues
Replies 8
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Really perplexed with this but as the title suggests I see this message when I view the discussion board. I see on the tabs there are 7 new and 7 unanswered but clicking on the tabs does nothing. What is even more irritating is I can see the posts as long as I am not logged in, but when I login I get the message.

I thought I setup the ACL and looking through it all looks OK but I am assuming there is something not right here with it but I cannot find out what that would be? I know it is something I am missing but I have exhausted everything I think I know about this.
Hello Kevin,

I am sorry but it seems like you didn't activate our access yet. "Username and password do not match or you do not have an account yet. And can you provide us with FTP access so that we can help you fix this issue.

Please be advise.
Thanks.
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Wednesday, 24 September 2014 12:33
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Not sure what happened, sorry about that. Try it with the login I just sent and see if that works.
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Wednesday, 24 September 2014 13:21
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I am going to say that I have messed this up with my template overrides. So I am going to cowboy up and just build a template from scratch that supports EasySocial. Sadly there is nothing at all worth using that I have found available to support EasySocial. It would be great to have some more documentation on how themes work and some docs on templating.
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Thursday, 25 September 2014 00:46
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Hello Kevin,

Sorry but I am a little lost here. Are you having issues with EasyDiscuss or EasySocial? When I tried to access http://leagueses.org/discussions , there are actually discussions displaying there. Am I missing anything here?
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Thursday, 25 September 2014 02:05
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Thanks Mark EasyDiscuss is my issue and yes that is what is so weird. They show until you login and then they disappear except for showing the count in the tabs.
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Thursday, 25 September 2014 02:30
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Hello Kevin,

I am sorry for the late reply.
Regarding this issue, "until you login and then they disappear except for showing the count in the tabs", I can't replicate this issue eventhough I've login to your site. Here my screenshot: http://screencast.com/t/8SuHYhpzU0 . Can you provide us with any appropriate screenshot so that we can understand this better.

Please be advise.
Thanks.
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Thursday, 25 September 2014 12:50
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I am sure it is a permission issue. I have setup your user with the one that I am and tested and you should experience the same problem now. Note that I cannot provide you with a screenshot because there is nothing to see. It is just when you login with this user group I created all the posts go away. Any help understanding this will be greatly appreciated.
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Thursday, 25 September 2014 14:20
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Hello Kevin,

I am sorry for the late reply.
I can replicate this issue only on one of the tab and the other tab is working correctly. The problem tab is Unanswered tab: show 7 but only display 1. Screenshot: http://screencast.com/t/0Higewj5br6X . Can you provide us with FTP access so that we can further check on this issue?

Please be advise.
Thanks.
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Thursday, 25 September 2014 17:23
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