the vanilla theme
By Nanci Casson on Thursday, 23 November 2017
Posted in General
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Hello I pre order the vanilla theme when it was 39.00. Now that it is available, I don't see a download link for it.
Thanks
Hello Nanci,

I believe the blog has given some instructions on where to download your Vanilla template http://take.ms/7KHAA , is it not showing at https://stackideas.com/apps/orders ? Please let me know if it doesn't, so i will look into it.
Sylvie
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Thursday, 23 November 2017 11:28
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I just checked, it's does not show up on the orders page.
Nanci Casson
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Thursday, 23 November 2017 11:45
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Here is my order ID Order ID: SI171014-2507-60137
Nanci Casson
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Thursday, 23 November 2017 11:47
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Hi Nanci,

That's strange. Based on our billing system, it seems Vanilla has already been added to your account. Could you provide me with your login credential please? So i can have a look into this matter directly.
Sylvie
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Thursday, 23 November 2017 11:54
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Hi Nanci,

Yes, i saw that you replied to the email notification instead to this ticket. I have login to your account, Vanilla is on already showing here https://stackideas.com/apps/orders as shown http://take.ms/Z0pPF . Can you confirm again please?
Sylvie
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Thursday, 23 November 2017 12:38
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