the users do not disconnect after a certain time of no activity
By HAZEL on Wednesday, 14 February 2018
Posted in General Issues
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Hello,
the users do not disconnect after a certain time of no activity, whereas the parameters were put in joomla configuration

Session settings
Session Handler: Database
Session Lifetime : 15
Shared Session : No

Is this setting correct for EasySocial, or is there a setting elsewhere

Regards

Frank
Hi Hazel,

The reason why the user do not disconnect/logout even though it already hit the session lifetime is because notifier ajax request is just like a page refresh and it will reset the user session.

Hope this helps.
Muhammad Fadhli
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Wednesday, 14 February 2018 18:18
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unfortunately, even by refresh the pages, the users are not disconnected
HAZEL
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Wednesday, 14 February 2018 21:20
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Hey Hazel,

When you are on EasySocial page with notifications, an ajax call is triggered behind the scenes (you do not see it) which causes the session to continuously be active. This is why the user is not logged out when the timer expires.

The only way to ensure that the user gets logged out automatically is by turning off all the notifications since the ajax calls needs to be made to query the system if the user has any new friend requests, notifications or messages.
Mark
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Wednesday, 14 February 2018 21:40
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ok I understood
thank you for your information

I close this ticket

Regards
Frank
HAZEL
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Wednesday, 14 February 2018 22:01
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You are most welcome Frank
Mark
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Wednesday, 14 February 2018 22:03
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