By CodeBay Innovation on Friday, 07 September 2018
Posted in Technical Issues
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Hello,

We have problems with the text and title blocks and the string 'or (single quote followed by the letters o and r).

The steps to repeat this issue are:
1 Create a post
2 Select blank template
3 Write a title
4 Write the string 'or

When I do this all the content is deleted and this message is shown: "Please enter some content for your blog entry".

if I delete mentioned string, the post composer works fine.
Hi there,

Seems like this plugin http://take.ms/Z8Rs2Y causing this issues on your end. I have temporarily disabled them and it should works as it should now.

If you required them on your end, it would be best if you can consult with them and see how it goes.
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Tuesday, 11 September 2018 02:02
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Hey there,

I can't seem to access your administration area as they are password protected but based on your described problem, it is most likely that you have some sort of security tool installed on your site where it is trying to reset the POST data when it detects those characters.

If you do have security tools installed, can you temporarily try to disable them and give it a try again?
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Friday, 07 September 2018 23:09
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Hi Mark,

Try to enter now. We have disabled it.

Regards.
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Friday, 07 September 2018 23:38
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The user does not have super admin privileges, http://take.ms/XLBPG . Anyway, I noticed that you have Admintools installed. Could you temporarily disable that plugin and see if the problem still persists?
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Friday, 07 September 2018 23:40
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Hi Mark,

I have disabled the plugin "System - Admin Tools" and the problem stil persists.

I have update your user with more privileges.

Thanks.
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Monday, 10 September 2018 16:11
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Hello Abdul,

Thanks for your response.

Best Regards.
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Tuesday, 11 September 2018 15:57
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You are most welcome, glad that your issue is resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
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Tuesday, 11 September 2018 16:19
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