1) Please, when chat converse is open can not close because the menu is displayed and disappears. Can not navigate properly.

It seems like I was unable to replicate this issue on your site, you can check my video here : http://take.ms/LIggD

May i know which user account you can replicate this issue?

If can, provide us with that user account so I can check on this.

2) Please, can you tell me the way to up the conversekit button up?

Unfortunately that was not possible to adjust this, that Conversekit button will always stay at the footer area.

By the way, I would suggest you re-update again with your new domain site Joomla backend and FTP details into your user profile -> http://stackideas.com/dashboard/site so it will help us to manage your issue easier.

Hello,

Okay. I'll look over and I'll let you know.

Thank you for your help
cordially
Georges LEGER

Alright, keep us updated then.

Thanks

You are most welcome