Hello Shane Williams,

May i know which installation method you using? If you're not using the install by directory method, try using this method and see how it goes?
Documentation : http://docs.stackideas.com/administrators/setup/directory_installation
If the result still the same, is it possible provide us with your Joomla backend and FTP access so we can help you check on this issue? Please advise.

Hi Arlex,

Same issue ... I've provided you with the following access to the production site...

Thanks
Shane.

Also ... for EasyDiscuss the Email Parser it is ignoring the emails that are in the inbox it is connecting too? ... I also need to know if and how attachments to the emails can be handled.

Thanks
Shane

This is the error with trying to pass a fresh email....

Email batch process finished.
Connecting to: shane@fredrail.co.uk
Fatal error: Call to undefined method JUtility::sendMail() in /home/gcpco/public_html/components/com_easydiscuss/classes/mailqueue.php on line 516

Hello Shane Williams,

Sorry for late reply to this,
I have tried to access in your site, it seems like when i access it redirect to this URL, check my screenshot : http://screencast.com/t/ZmaHhjWFo (Frontend) || http://screencast.com/t/hDRdHlS7lx7 (Backend)
Please advise.

Sorry missed an i out of the word administrator ....

frontend: http://heron.directrouter.co.uk/~gcpco/
Admin: http://heron.directrouter.co.uk/~gcpco/administrator/

Thanks
Shane.

Hello Shane Williams,

I have help you installed the EasySocial in your site, please have a check.

Regarding with your EasyDiscuss email parser issues :
>> May i know are you set the cronjob yet? If no, is it possible provide us with your CPanel access so we can help you configure of that? Please advise.

Hi Arlex,
I believe I can setup the CronJob in Cpanel and at this stage just triggering the process manually by firing the URL provided is adequate for testing purposes.

The articles seem to appear ok, however I can't seem to get any attachments to appear in the discussion ... can you conduct a couple of tests to achieve this.

Thanks
Shane.

Hello Shane Williams,

Sorry for late reply to this,
I have checked in your site, it seems like that was known issues when attach the file send via email.
But the attachment file send from email only available for the image file.
I have help you fixed, please have a check.

Hi Arlex,

To clarify - the attach file is only available for image files correct?

Are there any plans to allow other filetypes such as PDF files and Excel Spreadsheets etc?

Thanks
Shane

Hello Shane Williams,

Sorry for late reply to this,
Yes, if send from email it only available attach image file in current system.

So I have this "hash does not match" error too and searching for it, only pulls up all these other people with replies "we fixed it for you" not exactly helpful for those of us trying to figure out why this hash error is happening nor, how we fix it. Seriously? Details would be nice.

Bri

Hello bridgette patrovsky ,

I am really sorry for the delay of this reply as it is a weekend for us here.
First may i know how you installing the Easysocial in your site?

Can you try download the Easysocial full package from http://stackideas.com/dashboard ?
-> Upload/install from your Joomla backend
-> Click process with Installation
-> Select "Installation via directory"
-> Select your latest version of Easysocial package
-> Install and see how it goes.

If you still facing this issues, can you provide us with your Joomla backend and FTP access so we can help you check on this issues? Please advise.