By Anne Marie Rasmussen on Saturday, 13 August 2016
Posted in Technical Issues
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I tried to update EasyBlog on one of my sites using the installer but got stuck on the installation page receiving this message The MD5 hash of the downloaded file does not match. Please contact our support team to look into this.

Unfortunately it will now not let me get back into EasyBlog just keeps taking me to the installation page. Since it is the weekend and you are offline I'll have to try clearing it myself as I need to post several blogs over the next couple of days. But seriously there should be a way of cancelling the update to prevent the user from getting blocked from the extension if the installation fails!
OK fixed the problem. For some reason when I last renewed EasyBlog there was a new EasyBlog put on my account. Since I couldn't remember the number of the current one I guess I used the wrong one.
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Saturday, 13 August 2016 19:10
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Sunday, 14 August 2016 10:58
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