By Steven Cranfill on Friday, 09 October 2015
Posted in Post Sales
Replies 4
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Hello, I really do love your products. However, why is it that I cannot update to Easy Social 1.4. Now, in the backend of my site I cannot get past the installation screen and it won't update. I can't even access administration, I'm furious! Am I forced to re-purchase my subscription, that as per the forums was SUPPOSED to come out in July before my subscription ran out.....and now forced to purchase it again just to access the back end easy social administration. I am utterly furious if this is the case.....you guys better fix this!
Since your case was exceptional, I have updated EasySocial to the latest version for you. However, please do understand that your subscription is expired and support will not be provided unless you renew your subscription

Cheers!
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Friday, 09 October 2015 01:57
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Also, please take note that we did not promise for a release on July. If we did state this anywhere, please provide us with the reference to the thread
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Friday, 09 October 2015 01:58
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I had read somewhere about the videos part of easysocial coming in a June or July release when I was looking up issues related to running on ssl. Thank you so much...and I will be subscribing again, you are a great team! I went into the backend though and the dashboard looks funny, image attached.
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Friday, 09 October 2015 02:20
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Hi Steven,

I believe it was due to cache issue on your site. I just checked your backend and confirm that everything is showing correctly from my end, http://screencast.com/t/Pd8PvSmNeSOJ .
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Friday, 09 October 2015 20:21
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