Text of Terms & Conditions are disappearing again
By Alex on Wednesday, 24 January 2018
Posted in General Issues
Replies 7
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Hi,

I have the problem that the text of the Terms are disappearing. This happened now the 3rd time, so there must be some problems.

I don´t know what to check, because the text field of Terms & Conditions under Settings is simply empty!

Thanks
Hey Alex,

Sorry but not really sure which product are you referring to here. It looks like you have posted this in EasyArticles but as far as I recall, there isn't any T&C in EasyArticles. Are you referring to EasyDiscuss? I tried to view your EasyDiscuss settings and there is no T&C set as shown here, http://take.ms/q2MG7

Did you set this previously?
Mark
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Wednesday, 24 January 2018 22:49
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Yes exactly - the problem is with T&C in EasyDiscuss. I dont understand, why its empty again the 3rd time, as I haven´t deleted the content of this field.
Alex
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Wednesday, 24 January 2018 22:51
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Hm, are there any steps taken to reproduce this?
Mark
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Wednesday, 24 January 2018 22:58
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No not really. That´s what it makes so difficult. Coincidentally I was checking the T&C while publishing a new topic. There I recognized it. No clou, how this could happen...
Alex
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Wednesday, 24 January 2018 23:03
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Hm, this is a tough nut to crack as there is no way to reproduce this
Mark
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Wednesday, 24 January 2018 23:12
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Thought so, fully understand. I re-added it again, let´s see what is happening....
thanks.
Alex
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Wednesday, 24 January 2018 23:15
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Keep us update if the issue still persists.
Arlex Wong
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Thursday, 25 January 2018 10:21
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