By greg on Thursday, 02 January 2014
Posted in General Issues
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bonjour et bonne année a tous

je viens d'acheter votre easysocial bravo il est superbe mais je rencontre quelques petits problèmes de configuration

tout d abord:


lorsque que je crée un profil personnalisé et que je veux y mettre les termes il reste bloqué et impossible de le modifier ni de le supprimer
en ce qui concerne le cronjob pour les email malgré le fait que je sois allé sur votre documentation je n y arrive pas
comment désactiver les notifications par email par Default?
existe t il d'autre template pour easysocial?
y aura t il possibilité d'avoir une section comme pour les photos mais pour les vidéo un peu de la même façon que jomsocial ?


en espérant de ne pas trop vous embarrassé en ce début d année

cordialement
Hello and Happy New Year to all

I just bought your easysocial Bravo is great but I am having some small problems configuration

First of all:


when I create a custom profile and I want to put the terms it remains locked and can not modify or delete
regarding the cronjob to email despite the fact that I went on your documentation I can not do
how to disable email notifications by Default?
is t he other template for easysocial?
t will it be possible to have a section like the photos but video just the same way that jomsocial?


hoping not to get too embarrassed early this year

excuse my English

cordially
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Thursday, 02 January 2014 22:18
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Hello Greg,

Please find the answers to your inquiries below:


when I create a custom profile and I want to put the terms it remains locked and can not modify or delete

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?


regarding the cronjob to email despite the fact that I went on your documentation I can not do

Can you get the path to wget from your hosting provider?


how to disable email notifications by Default?

You can set the default value by accessing the "Alerts" area at the back end of EasySocial.


is t he other template for easysocial?

I am sorry but currently we only have the wireframe theme available.


It will it be possible to have a section like the photos but video just the same way that jomsocial?

Yes, we do plan to add videos support in the future versions of EasySocial
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Thursday, 02 January 2014 23:50
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by what means can I give you access?

I can give you access via teamviewer?
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Friday, 03 January 2014 00:30
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Hi,

You can use the form below to include your site details for us. It will be secure and only visible to our support team.

Also, could you elaborate more on what you mean with the "Terms" being locked? Do you mean that you are not able to edit the terms text in the custom fields?
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Friday, 03 January 2014 11:09
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hello

then yes indeed, when I want to add the term field on a profile.
I can not change,
I can not save,
I do not not erase.

finally I can do nothing with.

cordially
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Friday, 03 January 2014 19:59
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Hi,

Refer to the screenshot: http://cl.ly/image/1e3m1d3w0G3q

Add the terms field, and then click on the terms field to edit the text.
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Friday, 03 January 2014 20:40
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I just tried on a test profile but it still does not work
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Friday, 03 January 2014 21:02
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Hi,

I tested on your site and I am able to change the terms text (refer to screenshot)
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Friday, 03 January 2014 21:18
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indeed I have seen I will try again on my side on my profile test

thank you
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Friday, 03 January 2014 21:23
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Hi,

Sure and let me know how it goes.
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Friday, 03 January 2014 21:28
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I just tried on my test profile

I can add the terms
I can not change the window to the right of modification does not appear
when I recorded it removes the my terms

I use google chrome and I tried with firefox it is the same thing
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Friday, 03 January 2014 21:36
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Hi,

I am not quite sure what you mean here. Could you provide me a screenshot to elaborate further?
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Friday, 03 January 2014 21:42
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I add the terms (1)
when I click in the terms for changes the window modification right (2) does not appear
if I add the terms and I record the terms (3) disappear Profile
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Friday, 03 January 2014 21:54
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Hi,

Ahh it seems like this is caused by language issue.

Can you replace the file I've uploaded at /media/com_easysocial/apps/fields/user/terms/themes/default/ and this should fix the issue.
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Friday, 03 January 2014 21:59
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great work my friend
Congratulations for your reactivity

I put the topic as solved and I wish you a good day
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Friday, 03 January 2014 22:25
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Hi,

You're most welcome and I will include this fix in the next version.
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Friday, 03 January 2014 22:32
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