By Larry on Friday, 15 April 2022
Posted in General
Replies 3
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Template not working
Hi Larry,

May I know which part of the template is not working for you? If possible, kindly provide us with the following details so we can quickly check the issue on your site directly.

1. Joomla backend access
2. FTP access

Looking forwards to your response!
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Friday, 15 April 2022 10:13
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I have a Joomla site. The site has a template. When I apply a new template just for the Social site the background is still black. the template I had was black/ for the social section I wanted white for the background. I purchased the elegant template and the background is still dark. Where do I change this? melodysworld.com
I was able to use different templates for different pages for Joomla. I also assigned a filler for the left and right side of content but this also does not show up on the page. Which position does the Social use on my template?
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Friday, 15 April 2022 23:43
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Hi Larry,

I have checked the site and it seems like you have reverted back the template to your previous template, hence we are not able to see the improper display of the Elegant template on your site.

Can you temporarily change the template for the EasySocial menu to use the Elegant template so we can check the issue directly? If possible, please provide us with your Joomla backend and FTP access as this will greatly speed up the debugging and we can apply the necessary fix accordingly.

Please advise.
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Monday, 18 April 2022 12:11
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