Hi Alan,

I can't understand you well. Can you please elaborate on this? By the way, can you provide us with backend access and FTP access so that we can assist you further on this issue.

Please advise.
Thanks.

sorry i didn't explain very well
i'm having difficulty renewing my jomsocial group blog
see attached

Hi Alan,

Thank you for your inquiry. Justin here, a member of Stack Ideas' marketing team. It appears that the link needs to be updated on the renewal for that particular product. While we're waiting for the system admin to fix it, would you be kind enough to use this link to renew instead?

Let me know once you've renewed, I need to ensure that it's recorded properly in our database.