Tags Disappear
By Gordon Brunson on Tuesday, 28 January 2014
Posted in Technical Issues
Replies 8
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I am running : You are using the latest version of EasyBlog 3.9.15218

We are using the moderated workflow where Authors submit, and Publishers approve. My Blog Authors set tags on their posts. I login the back-end as Super User to approve their posts. Now their tags have all disappeared from their posts.

I briefly reviewed the other complaints in the Forum area and they were confusing to me. Since I just updated my site with the latest patches, do I have the fix suggested there or not? At any rate, I am still experiencing the problem of tags disappearing from articles that I open for review and publication on the back end.

When will the fix be in a standard patch?

(Please don't ask for admin access to our site. I think that's pretty bad business practice to allow that.)

-Gordon Brunson
Hello Gordon,

Please replace the attached file in ../administrator/components/com_easyblog/views/blog/. Please give it a try. Sorry for this inconvenience.
Nik Faris
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Tuesday, 28 January 2014 11:25
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NIK FARIS wrote:

Hello Gordon,

Please replace the attached file in ../administrator/components/com_easyblog/views/blog/. Please give it a try. Sorry for this inconvenience.




Hi I am also experiencing this issue. Using EasyBlog 3.9.15370

Is this file the same /view/blog/view.html.php patch as the one in the earlier post.

I had applied this file over the previous file and the problem persists?

Thanks

Neill
Neill Ritchie
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Saturday, 26 April 2014 00:33
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Hello Neill Ritchie,

I am really sorry for the delay of this reply as it is a weekend for us here.
May i know are you running the latest version of Easyblog?
If yes, is it possible provide us with your Joomla backend and FTP access so we can help you check on this issues? Please advise.
Arlex Wong
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Saturday, 26 April 2014 17:23
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Hi Arlex

I can't provide you with back office or / FTP access sorry.

I am running version 3.9.15370 of easyblog.

On some posts the tags are disappearing from the blog submission page in admin - saying there are no tags available - or they appear the first time but when you go back into the item to edit posts, the tags you had attached are gone and there are 'no tags available'

Your advice on this would be appreciated.

Neill
Neill Ritchie
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Tuesday, 29 April 2014 17:07
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Hello Neill Ritchie,

Sorry for late reply to this,
I have recorded 1 video, please have a check : http://screencast.com/t/0FkaMBpQ4
and see is it i referring wrong your meaning how to reproduce with your issues?

Can i know after you add new tag in when you submit a blog post, did you check your backend tag page is it got stored your new tag? Please advise.
Arlex Wong
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Wednesday, 30 April 2014 14:19
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Hi

Thanks I watched your video, but I this is not the problem - my tags are initially visible, and then after saving disappear.

Please watch my JING video below all the way through. The second time the item is saved after swapping the blog image, the tags disappear.

The item then has to be trashed and recreated before you can see the available tags again, that seems to be the only way to edit after this happens, a real pain, especially for my client.

http://screencast.com/t/RAbRDQf29ZmN

Thanks

Neill
Neill Ritchie
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Thursday, 01 May 2014 18:29
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Hi Arlex

Were you able to see the video I had sent you?

Thanks

Neill
Neill Ritchie
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Friday, 02 May 2014 17:56
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Hello Neill,

I'm really sorry that delayed of this reply,
Thanks for take your time to provide us about this video.
I have watched you provided that video shot, that was very strange
I tried to reproduce this issues in my local, but everything is fine. Check my video link here : http://screencast.com/t/Wi4lc5HQ

Hmm, is it really doesn't have another way to provide us with your Joomla backend and FTP access? We will glad to help you as much as we can.
Arlex Wong
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Friday, 02 May 2014 18:26
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