By debaleena das on Tuesday, 11 April 2017
Posted in Technical Issues
Replies 8
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Hi,
When i click on "unread", it still points to "all". Also, the ordering by latest/popular/title is also not working. Need some help debugging.

Thanks,
Debaleena
Hey there,

I noticed 2 issue now :

1. The first issue is our bug missed 1 js file from JoomlaFolder/components/com_easydiscuss/themes/pinter/frontpage/default.js and I already help you replaced this file on your ftp server.

2. I noticed something replace our filter data-attribute to data-itemid which causing this issue, you can refer on my attached screenshot below. If you switch to Joomla default Protostar template, it will work correctly is because original data-attribute still exist.

I suspect that is your current template replaced those data attribute to data-itemid , can you consult with your current template provider regarding this?
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Wednesday, 12 April 2017 16:16
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Hi debaleena das,

Is it possible for you to provide us with the FTP access to your site to check on this issue further?

You can add the information needed by edit your first post in the Details section or you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies
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Tuesday, 11 April 2017 10:57
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Hi, I have updated site/dashboard. Thanks!
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Tuesday, 11 April 2017 11:20
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Hi debaleena das,

Can you provide with your cloudflare access? as seems there is some cached from the server and may I know do you use pagespeed on your server? If yes, is there a way to temporarily disable this?

Thanks for your cooperation.

You can add the information needed by edit your first post in the Details section or you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies
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Tuesday, 11 April 2017 17:14
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Hi, I have updated the site dashboard with the cloudflare and cpanel details. Pagespeed is accessible from the cpanel (under Advanced/ SuperCacher). I usually keep it off but turn it on to evaluate new extensions. Thanks.
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Tuesday, 11 April 2017 23:39
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I had noticed that it was partially working if I changed the theme. I guess that is the part you have fixed. Hopefully, my template provider can fix the rest with the pointer you have given.

Thank you so much for your help!!
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Wednesday, 12 April 2017 23:32
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Thanks Debaleena, let us know if you need any further assistance.
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Wednesday, 12 April 2017 23:41
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