Perhaps you can update your site backend and FTP access at https://stackideas.com/dashboard/site so we can better have a check now?

Done

It seems like you provided that login credentials no longer work now.

This is what I hitting :

Warning

Username and password do not match or you do not have an account yet.

By the way, it seems like you are requesting support for pocketmoney.group but your licensed domain is pocketmoney.credit . Perhaps you can consider to switch your licensed domain to pocketmoney.group because Pro license only can obtain to support 1 domain.

Seems to work very fine when I use the backend link that i have provided. I just did... try one more time please.

Did it work?

You are right, I used .group instead of .credit... I have rectified that..
That is why you could not login... wrong website.

The problem still persist on .credit
yesterday we could all login
Today, none of us can

Yes, I can able to login from your site backend.

After checked further, it seems like your server restricted this keyword "community" for some reason, because your server return 403 forbidden error when you perform login/logout.

As long as I change the menu alias to "community2" then it work fine, perhaps you can check with your webhosting provider regarding this and see how it goes?

Thanks for spotting that. It worked.
Initially I set up a subdomain called community and wanted to install easysocial there, but then I changed my mind and installed in the root... but forgot to delete the empty folder community, hence clashing with the menu item community pointing to easysocial
Now I have removed the subdomain and the folder community, so it works fine.

Oh thanks for letting us know about this.

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.