By Sylvain ROGER on Saturday, 16 February 2019
Posted in General Issues
Replies 3
Likes 0
Views 497
Votes 0
Hi!

I can see in my dashboard invoices that do not belong to me.

Login credentials available in hidden section.
Hey,

I am sorry for the delayed response due to weekend.

Let me know it's fresh installation of pp4 or you upgrade from previous version.
This is the only user facing this issue ?

Update me.
·
Monday, 18 February 2019 12:52
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi, I upgraded from latest 3.7 version.
I feel like the problem is general.

Other example: in my dashboard, I can see subscriptions like 8O56WJCM55TD. these subscriptions do not exist in backend.

Weird.
·
Tuesday, 19 February 2019 14:04
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Sylvain,

Sorry i misunderstood. In Backend Subscription page , those subscription will not shown here if user not clicked on checkout button, invoice still in no-status. Mean user only click on subscribe plan button but not confirmed the invoice checkout.
In PP4 , we decide not to show the subscription those are not confirmed by user , they just click on subscribe button but didn't complete the payment process. You can see those in backend User edit screen but not in subscription page.

In frontend we are showing these subscription , so if user want to do payment for that subscription then he can do it directly from dashboard also. This is the reason why these subscription not shown in backend subscription page.

Please check it again and correct me if i misunderstood.

Thank you for understanding !
·
Tuesday, 19 February 2019 15:41
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post