By Jordan Weinstein on Wednesday, 08 June 2016
Posted in Technical Issues
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Hello,

There is an issue with category subscriptions.

If a user is subscribed to a category, then that user will be notified for all posts to a category. But if they themselves respond to a post in that category, then they are notified of their own post. This will be even worse if another uses adds a post which the user with the subscription belongs to. So basically, if someone has a post subscription for a post in a category where they have category subscription, they will get two notifications for the same event.

Could there be some check that if a user has a category subscription, then they won't also get the post subscription? And if they have a category subscription, they aren't notified of their own post.

Thanks for considering.

Jordan
Hi Jordan Weinstein,

I am sorry for the delay of this reply. I've tried to replicate this issue locally and I cannot reproduce it. May I know what version you are currently use? Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Wednesday, 08 June 2016 11:57
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Using 4.0.6

I updated my original post with access. You will note user #892 received multiple notifications for the same post in Email Activities of EasyDiscuss. I removed his category subscription that he previously had.

Jordan
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Wednesday, 08 June 2016 12:04
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Hi Jordan,

I've tried to replicate this issue in your site seems I cannot reproduce it.
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Wednesday, 08 June 2016 16:18
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