By Julian on Monday, 03 August 2015
Posted in Post Sales
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Hi everybody,

a while ago I posted an issue about the extensions of my subscriptions.
Here is the link.

One answer was:



... and then the topic was locked.

On your CRM it says:




It is really a very simple task I would like to get solved:
Aligning all subscriptions to the same end-date, so I can extend then in a bundle instead of always buying a single subscription all few months. I am trying that since years ... and it doesn´t work.

So here the next try of a simple solution.

My Komento-Subscription has expired on 29th of July 2015
My ES-Subscription is valid until 27th of September 2015
My EB-Subscription is valid until 13th of July 2016

Would it be okay and fair to you to simply reduce the EB-Subscription and extend the other to so they all are valid until 30th of November 2015? This would mean:

Reduce EB by 8 months
Extend ES by 2 months
Extend Komento by 4 Month

Added all together it is more reduction then extension, so would you consider it as a fair offer?
If yes, I would be happy if you just could do it.

All the best, Julian!
Hi Julian,

Thank you for your inquiry. Justin here, from Stack Ideas' marketing team.

I believe I have already addressed your issue via your ticket, ticket #42435. My response should make it's way to your inbox; have you received any email from us?

You can actually login to our forum using this link (it has a /index.html at the end of the URL ) in order to login to our CRM and reply to my response. Let me know if you're still unable to login and I'll send an email to your registered email address.

Looking forward to your response.
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Monday, 03 August 2015 17:12
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