By David Martin on Tuesday, 24 October 2017
Posted in General Issues
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I would like to use one of your features, the discount code feature. I tried to use this last night and was unable to find out where I input or find the generated code to use it on registration. could you please provide me with instructions on how this discount code feature is supposed to work so I can use it?

thanks,

Davod
Hey David,

From what i see from your discount configuration app setting, it seems like you chose "Automatic discount for fixed plans" type mean it will not allow admin to set any coupon code for this discount type.

But you can try temporary switch to this type "On First Invoice of Subscription", so you can set your coupon code and press save.

After that, you can switch back to use this type "Automatic discount for fixed plans" but make sure you have enable this option "Clubbing of Discounts" from your discount.

In order to work this, I already help you enabled this global setting "Allow Clubbing Of Discounts" from your backend payplans global configuration page.

Can you give it a try and see how it goes?
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Tuesday, 24 October 2017 12:23
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Mr. Wong,
I like this but I don't remember making any settings. LOL! I most likely just accepted the default settings. Non-the-less, can I just change this setting to "On First Invoice of Subscription" and leave it permanently like that, and if I do, will I need to modify the "Clubbing of Discounts"? I know very little to nothing about all of this, so please be detailed in your answer if you don't mind.

Thank you,

David
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Wednesday, 25 October 2017 07:50
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Yes, you can change to this setting "On First Invoice of Subscription" then set your coupon code.

What this option "Clubbing of Discounts" does is if you set to YES, it will accept other coupon code to get discount.

If you set to NO, mean this subscription plan only accept this discount coupon code.
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Wednesday, 25 October 2017 13:13
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Mr. Wong,
I appreciate you taking the time to explain all of this to me. Please understand that I am a mechanical engineer learning how to do all this html stuff and I really know very little about any of it. I am getting better, but still have a long way to do. That being said, I'm not sure I understand how to use the coupon codes just yet. My site is working, so there is no issue, but I you have literature on all of this, I would like to read it.

Thank you again,

David
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Friday, 27 October 2017 08:31
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Hey David,

You can read more about Discounts at https://stackideas.com/docs/payplans/administrators/advanced/pro-discount . In short, by enabling the "Clubbing of discount", it simply means that a user may use one or more coupon codes on a single invoice.

Assuming that the invoice is $500 and you have 2 coupons that has a discount of $250 each, and the user used both coupons, then the invoice would be $0

Hope this helps!
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Friday, 27 October 2017 15:47
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