By Normand on Tuesday, 14 July 2015
Posted in Technical Issues
Replies 2
Likes 0
Views 742
Votes 0
Arlex,

My subscription expire on august 4, why the forum indicate that is already expire?

Second question relate to json and js files in media...

Can i safely ignore / delete theses files in media/_comeasysocial/resource?

Thank you
Hi Normand,

May i know you mentioned that expired status is come from your dashboard?

If yes, I will pass to our marketing department help you check on this. Can you provide us the screenshot for the expired status as well?

Can i safely ignore / delete theses files in media/_comeasysocial/resource?

Yes, you can ignore it but can't delete these file, sometime these file still needed.
·
Tuesday, 14 July 2015 23:24
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Normand,

Thank you for your inquiries. Justin here, from Stack Ideas' marketing team. I'll assist you with your inquiry quoted below :

Normand wrote:

Arlex,

My subscription expire on august 4, why the forum indicate that is already expire?


I've checked your license and indeed, your license expires on the 4th of August. Would you be kind enough to share with us the screenshot of the message that you've received when you visit our forum?

Looking forward to your response.
·
Wednesday, 15 July 2015 10:31
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post