By Techjoomla on Thursday, 22 May 2014
Posted in General Issues
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I upgraded easyblog to latest version i.e 3.9.15790.
The subscribe to blog functionality was working correct in earlier version but after upgrade it stopped working.
I didn't change anything but now I am getting 500 internal server error in console and i m unable to post reply to a blog.
Hello Parth Lawate,

Can you provide us with your Joomla backend and FTP access so we can help you check on this? Please advise.
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Thursday, 22 May 2014 14:05
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Currently the site is setup on local system so cannot provide the FTP details...
Could you please explain the steps to debug this issue?
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Thursday, 22 May 2014 14:19
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Hi Parth,

I am sorry for the delay of this reply.

To be frank with you, without looking at your site, we cannot tell what causing the issue
Can you try to enable the error reporting from your server and see what error message you see?

Please advise.
Sam
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Thursday, 22 May 2014 15:05
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Hello,

Sorry for late reply.
I enabled error reporting but it is not displaying any error message.
In console only i could see the 500 internal server error..

Please check the attachment for the setting I did for subscribing to a blog
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Thursday, 29 May 2014 21:35
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Hello Parth Lawate,

Sorry for late reply to this,
Regarding with you hitting the 500 internal error, you have to check your apache error log, because the 500 internal error already overridden the error message, so we can't simply see the error message from frontend.

Also attach the error log file at here so we can try to see what error you hitting.

One more thing, can you install the firebug from your Firefox browser, after you installed check my screenshot below.
*Notice : Turn on your error_reporting to maximum from your backend global configuration

If this still couldn't help much here, I think you have to temporary upload your local site to live site, so we can better have a look through in your current issues. Please advise.
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Friday, 30 May 2014 10:55
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I have attached the details of the dev site ..please check and let me know.
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Friday, 30 May 2014 14:10
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Hello Parth Lawate,

Thanks for getting back to us,
May i know how to find " subscribe to blog " button in your site? It seems like you have do the customization in your Easyblog.

Also, I have tried to post a reply in your blog entry page, it seems like work fine for me, check my screenshot below.
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Friday, 30 May 2014 17:03
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yes,posting a reply functionality is working fine.

Above reply button you can find the Subscribe to this entry check box.

Please find the attachment.
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Friday, 30 May 2014 20:08
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Hello Parth Lawate,

Sorry for late reply to this,
It seems like work fine for me when i tick the subscribe on this reply, check my video shot : http://screencast.com/t/n8kLkSNZdI9a
Am i missing something here? Please advise.
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Saturday, 31 May 2014 01:21
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The user who clicks on 'subscribe to blog' should be subscribe to that blog.
As in when another user adds comment the former user should get a notification.
This functionality is missing out.It was working earlier.

Ex.The screenshot u attached in that when demo17 is subscribed to blog when another user adds a comment,demo17 should get a notification.

Could you please check?
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Saturday, 31 May 2014 13:14
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Hello Parth Lawate,

I'm really sorry that delayed of this reply,
After debugging long time ago, it seems like you comment out this line

JoomlaFolder\template\Bootstruct\html\com_easyblog\blog.comment.form.php

<?php // if($config->get('main_subscription') && $blog->subscription) : ?>
<div id="subscription-message" class="subscription-message">
<div class="clearfix mtm mbm">
<input class="inputbox easyblog-checkbox" type="checkbox" name="subscribe-to-blog" id="subscribe-to-blog" value="yes" <?php echo $system->config->get( 'comment_autosubscribe' ) ? ' checked="checked"' :'';?> />
<label for="subscribe-to-blog"><?php echo JText::_('COM_EASYBLOG_SUBSCRIBE_BLOG'); ?>
<?php if( $my->id > 0 ) : ?>
(<?php echo $my->email; ?>)
<?php else: ?>
(<?php echo JText::_('COM_EASYBLOG_ENTRY_AUTO_SUBSCRIBE_NOTE'); ?>)
<?php endif; ?>
</label>
</div>
</div>
<?php // endif; ?>

And disable the option from your backend > EasyBlog > Setting > workflow > subscription > Allow entry subscriptions - NO,

I have help you temporary to enable this setting and uncomment above code line, it work fine now. Please have a check.
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Monday, 02 June 2014 11:48
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Hi,
First of all thank you for the solution.

Extremely sorry for the late reply.. I checked the changes done..but when i try to replicate the same on other site it is not working and now as I have deployment changes on the site the changes done by you is also not working.could you please check?
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Wednesday, 09 July 2014 15:25
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Hello Parth Lawate,

I'm really sorry that delayed of this reply,
You're welcome, do you mean that after you did what i figure out that solution above, the user subscription still unable to subscribe in the blog entry page?
Can i have your Joomla backend protected area access? Please advise.
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Thursday, 10 July 2014 13:49
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