Hey there

By the way, it looks like your account isn't tied up with any subscriptions on our site. Is there any mistake on our end? Would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this up for you?

Its not my persona site, i am developer and i had used free komento on it.

Does free keomento also need a subscrtion in order to resolve issues?

Hi there,

Yes unfortunately. However, I have inspected your site and I believe the issue is coming from your current template. You can try this by changing your current template to default Joomla template. This will resolves your issue. Perhaps you wanna consult this issue with your template developer.

Thanks and have a wonderful day ahead.