Sub categories for the events couldn´t be selected on frontend
By Teleperformance Germany S.à.r.l. & Co. KG on Wednesday, 07 February 2018
Posted in General Issues
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We have an issue on our fronted. When an user try to create an event, he can click on "New Event" an is then seeing our "root container" and a button called "Show Subcategories". If the user click on that he see the same category, however a "back" button appears. What we would expect is that the user is able to see the sub categories for the event. Hwoever that isn´t working ...

What is wrong here or did we discovered a bug?
Hi Tela,

I am not able to replicate this issue on your site(http://take.ms/lMlbI). Am I missing something here?

Perhaps you can try this using several users account and see who is encountering this issue.
Raymond
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Thursday, 08 February 2018 11:43
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All out users are affected but it looks like the issue happen only with IE (not tested with edge). Can you please check if you can reproduce the issue with IE (e.g. on Windows 7)?
Teleperformance Germany S.à.r.l. & Co. KG
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Thursday, 08 February 2018 16:37
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Hey Tela,

Thanks for the browser suggestion. I have tested in IE and I am able to replicate the issue. The subcategories are not loaded but the parent category page loads instead.

Will log this in our tracker.
Raymond
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Thursday, 08 February 2018 17:30
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thanks, would it be also be able to provide a hotfix? The issue here is that we do not allow any other browser then IE for the intranet portal solution. So the whole feature is currently not working and we do not have a workaround.
Teleperformance Germany S.à.r.l. & Co. KG
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Thursday, 08 February 2018 17:47
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Try download my attached file and replace into this following files and see how it goes.

JoomlaFolder/media/com_easysocial/scripts/site-2.1.8.min.js
JoomlaFolder/media/com_easysocial/scripts/site-2.1.8.basic.min.js
Arlex Wong
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Thursday, 08 February 2018 22:56
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