Hi,

Can you provide us with backend access and FTP access so that we can help you install EasySocial on your site. Please put the information in the site details below.

Please advise.
Thanks.

Hey,
We are using it in our local machine.

Hi,

Oh I see. Can you try install EasySocial using full package? You can refers to this documentation: http://docs.stackideas.com/administrators/setup/directory_installation . If you have anymore question, please don't hesitate to ask us.

Hope this will help.
Thanks.

Hey Thanks for the reply.
I just want to know if there is any link back to your server while installing easysocial via DIRECTORY??

Hi,

I believe there is no link back to our server if you're installing EasySocial through directory. May I know is your issue is resolved?

Please do update us back.

Nope...not resolved at all!!
It's showing me as still extracting the files since half an hour.
screenshot attached.

Hi,

It is quite difficult to tell what is the cause of the issue that you are facing right now since we cannot see the error directly in the first hand.
Perhaps you can explain the steps that you have done on your installation in your localhost so we can get a clear picture on what went wrong?

We will assist as best as we can

Please advise.