By James on Wednesday, 28 December 2016
Posted in Technical Issues
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I don't believe the Story App Content Truncation is working properly.

For example, setting the content length to 500 and enabling the automatic truncation should cut off the content at 500 charterers and it isn't doing that. In addition, if Content Truncation is enabled I feel it would be nice to have a text counter that lets the user know they have xxx characters left of yyy.

yyy being the number set in the Story App.

This is the same functionality that Twitter and other similar sites offer.

If there is an immediate fix for this please share the files so I can patch my site.

Thank you in advance,
James
Hi there,

It seems that you still using older version of EasySocial. I would advice you to update/upgrade to it latest version as this issues may have fixed on our latest version.

In addition, if Content Truncation is enabled I feel it would be nice to have a text counter that lets the user know they have xxx characters left of yyy.

Regarding this, this truncation is not used to limit user character, it is just to shown fewer word on listing only.

Please advice.
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Wednesday, 28 December 2016 11:11
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I don't understand the purpose of these settings.

1. Website is now updated to the latest ES 2.0.8 and it still does not work.
2. It does not work as one would expect
3. There is already a setting for Content Truncation in the Global Settings, why is it here as well? Settings > General > Layout

I would have expected it to work similar to what I described above (Twitter).

Please revaluate this App and the other three Story Apps for Events, Groups and Pages and consider making better use of these settings to enforce content length.

Thanks,
James
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Wednesday, 28 December 2016 21:08
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Hi there,

Sorry for the delay of this reply. I have consult with my developer regarding this. We want standardize everything using one setting only as this truncation and other settings can be controlled using main setting only and we still refactoring our EasySocial and it seems that we have miss-looked this kind of things and those kind of thing will be removed from each apps. Thanks for reporting this. I have issued this to our developer and it

I would have expected it to work similar to what I described above (Twitter).

Regarding this issues, it seems that we cant implement this currently as Facebook also provide user to write long and no limitation to how much characters should user put. I am sorry for any inconvenience and thanks for your understandings.

But having said that, if you require us to perform the customization for you, you can always request for a quote from us at https://crm.stackideas.com and select "Customizations" . Our sales person would be glad to send you a quote for the customizations that you have requested.
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Thursday, 29 December 2016 16:47
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