If members pay before their membership expire, PayPlans appears to apply a 12 month length of membership correctly, extending from the expiration date NOT the payment date. However, if a member pays after expiration, PayPlans appears to apply the 12 months from the date of payment when versus the expiration date.
If the system can work correctly for early payers -- there may be a way for it to work for late payers, I would think.
Is this possible?
The current set up causes loss of fees due to late payers.
If the system can work correctly for early payers -- there may be a way for it to work for late payers, I would think.
Is this possible?
The current set up causes loss of fees due to late payers.