By matore on Tuesday, 11 March 2014
Posted in General Issues
Replies 11
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Dear sirs

Since a couple of days whether I create a new blog entry or I try to edit an existing one or even in the settings, the whole thing looks "stacked".

1. I can see the author drop down but I cannot change author
2. I cannot change allow comments
3. I cannot change allow subscriptions
4. I cannot change Display on Frontpage
5. I cannot change Send Notification Emails
6. I can write the title and permalink
7. I can write text in the editor, but after save, this text dissapers, and only the title stays.
8. I cannot get inside any other option (ex. Creation date, Publishing Date etc)
9. I cannot change Display comment in blog listings
10. I cannot change Show blogger name in breadcrumbs
11. I cannot change Zero as Plural
12. etc etc etc

The component is in use for 1,5 month without any problem.

Please advice.

Regards

m
Hello Matore,

Can you please provide us with the Joomla back end access as well as the FTP access so that I can check on the issues on your site? We actually need these information so that we can debug on your issues quickly.

Thanks:)
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Tuesday, 11 March 2014 02:34
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here it is
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Tuesday, 11 March 2014 17:27
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Hello,

I've checked your site and seems like your $live_site in configuration.php is not empty. change it to

public $live_site = '';
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Tuesday, 11 March 2014 17:53
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I change it, but nothing new happened...
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Tuesday, 11 March 2014 18:32
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Hello,

Seems like the URL is redirected. If I access this URL: http://www.yogaoncrete.gr/media/com_easyblog/scripts/easyblog-3.9.15278.static.min.js , it redirects to other URL (with '/en/'). You might want to check your .htaccess about the redirection.
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Tuesday, 11 March 2014 19:50
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I alter all possible things inside htaccess with no luck.

This
RewriteEngine On
and this
RewriteBase

Nothing changes. Other ideas? I remind you that for a month and a half everything was fine. I don't remember changing something.

Any ideas?
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Tuesday, 11 March 2014 22:01
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Hello matore,

Sorry for late reply to this,
Can i have the permission to perform an installation of Easyblog latest version in your site? (If your site have do some customization remember backup all the file first)
I'm suspect that when you update to latest version that moment is not fully install all the latest file in your site. Also, is it possible contact with your webhosting provider regarding this when i tried to access in your FTP, but i getting this :

Error: Connection timed out
Error: Failed to retrieve directory listing

Please advise.
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Wednesday, 12 March 2014 00:21
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yes, please do. Make the easyblog update. I've backed up the whole site this morning.
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Wednesday, 12 March 2014 00:29
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Hello matore,

I needed your FTP access as well, because we i tried to access in your FTP, i getting this :

Error: Connection timed out
Error: Failed to retrieve directory listing

It seems like we do not have the permission to view your JoomlaFolder directory.
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Wednesday, 12 March 2014 00:38
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Strange error for the ftp. The credentials are ok and I'm connecting into it and works fine without timeouts. I don't know what esle to do. I delete and re-create the ftp user.
But due to your update things are looking fine and everyting is back to normal. So thank you for the moment, for your great support and if there will be problem in the future I'll contact you again.
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Wednesday, 12 March 2014 02:33
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Hello,

You're welcome. Sure, if anything, do refer back to us.
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Wednesday, 12 March 2014 10:14
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