By Eric Eikrem on Thursday, 09 November 2017
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Hi,

First, when I tried to install the package with the installer-package, it got stuck on the addons / plugins-page (counter stuck at 0). Now, when I retried the installation, I am getting an SQL error when I try to install the installer-package:

Database error - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 3


The only thing that gets installed is the komento activities-module, no other module or plugin (probably on the first run of the instaler-package).

System Information
Setting Value

PHP Built On Linux cpanel3.proisp.no 2.6.32-673.26.1.lve1.4.30.el6.x86_64 #1 SMP Wed Jun 21 19:37:37 EDT 2017 x86_64
Database Version 5.6.37
Database Collation latin1_swedish_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 5.6.32
Web Server Apache/2.4.27 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4
WebServer to PHP Interface litespeed
Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:56.0) Gecko/20100101 Firefox/56.0
Hey Eric,

I found this 3rd party plugin caused this error, you can take a look of my attached screenshot below.

Once i disable this rokupdater plugin, that installation work perfectly fine.

I already help you installed Komento on your site, please have a check.
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Thursday, 09 November 2017 23:04
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Excellent! Thank a bunch
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Friday, 10 November 2017 01:26
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You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Friday, 10 November 2017 10:05
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