Hi Hideto,

I was unable to replicate this issue locally with same EasyBlog version.
Is it possible for you to provide us with the FTP access to your site to check on this issue?

You can add the information needed by edit your first post in the Details section or you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies

Hi Muhammad,

I updated the ftp info on my first post.
Thank you!

Hi Hideto,

Seems like there is a disable_function for curl_multi_exec that caused EasyBlog cannot crawl data.
Can you consult your web hosting provider to remove the curl_multi_exec from disable_function.
Refer these screenshots: https://www.screencast.com/t/pmLatRHv https://www.screencast.com/t/Jm1VU8ax


references:
cURL is a library that lets you make HTTP requests in PHP. Everything you need to know about it (and most other extensions) can be found in the PHP manual.
http://php.net/manual/en/function.curl-multi-exec.php

Hi Muhammad,

Thanks for checking.
I removed the curl_multi_exec from disable_function.

However, now I'm facing another error message:

Notice: Constant MAX_FILE_SIZE already defined in .../administrator/components/com_easyblog/includes/crawler/helpers/simplehtml.php on line 155

Notice: Undefined property: stdClass::$embed in .../administrator/components/com_easyblog/includes/blocks/handlers/tweet.php on line 45


What to do now?

Hi Hideto,

May I know where you hit this error? I've tried embed spotify, youtube, soundcloud with the links you've given above, seems it working fine now
refer this screenshot: https://www.screencast.com/t/h8Fn0CZqxKyM

Hi Muhammad,

Thanks for testing.
Did you test from backend?

We are facing this issue on front-end composing.
When I tried from backend as super user, yes, it worked fine.
But on front-end, it doesn't work both as super user and front-end user.

Will you please check again?
Thanks,

Hello Hideto,

It seems like for some reasons, there is something not right with your php setup as the script probably was unable to set the user agent. I am not entirely sure why but when the script tries to crawl these sites, these are the errors that are being reported,

Unfortunately your browser is currently not supported.

This problem is occurring for most of the sites that EasyBlog tries to crawl which leads me to believe that the script was unable to set the user agent in curl.

Hi Mark,

Thanks for your advice.
We found out that the security software installed on our server was falsely blocking the activity.
Now the issue was resolved by the developer of the security software.

Thanks for your support.

You are most welcome Hideto Glad to hear your issue has resolved.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead