Spam message
By Fagault Eric on Wednesday, 18 July 2018
Posted in General Issues
Replies 3
Likes 0
Views 314
Votes 0
Hello some members of the network inform me that their messages are blocked.

There is this: The system has flagged your message as spam. Please try again

How can I fix that?
For members not to be spammed?

Best regards.

Eric
Do you have Akismet or Cleantalk app installed on the site? If you have any of these apps installed, chances are, they are being throttled for sending messages to quickly or their content has been flagged as spam.
Mark
·
Wednesday, 18 July 2018 21:57
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Mark,
Actually I use cleantalk, I disabled it and it works.
I think it's related to the amount of messages sent.
I will try to find out how cleantalk works to know if it is possible to change the limits.
Best regards.
Eric
Fagault Eric
·
Thursday, 19 July 2018 22:20
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Eric,

Yes, I believe Cleantalk has throttling and this is probably why it is rejecting the user's messages as they are most likely sending messages in a "spammy interval".

I guess what can be done is to turn off the anti spam filtering for conversations in the clean talk app
Mark
·
Thursday, 19 July 2018 23:23
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post