By joy on Wednesday, 22 February 2017
Posted in Technical Issues
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Hi,
in old version 1.4.12 the upload by soundcloud was working fine. In latest version there is no video-content by new uploaded videos. Think thats a bug so pls test it (same on your demopage).

THX
Hi Joy,

Thanks for the report, I've logged this issue in our issue tracker, and our developers will take an action for this.

Thanks for understanding.
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Wednesday, 22 February 2017 10:43
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Hi,
last update supports soundcloud. THX to that.
But one issue is still alive.

- Post soundcloudvid on site (all is fine)
- share this link on facebook (old issue) by click the videolink on facebook you get message "download file"

Not so important but maybe you want to kill that issue to.

Regards
joy
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Saturday, 18 March 2017 03:12
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

- share this link on facebook (old issue) by click the videolink on facebook you get message "download file"

Do you mean when you share from the Easysocial stream to Facebook right?

If yes, it seems like when I click on Facebook stream image area, it will redirect to Easysocial page (screenshot : http://take.ms/PKAbD ), may i know how to replicate this download file issue?
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Saturday, 18 March 2017 10:53
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Hi,
upload a soundclouditem as video. Share it (from videopage) to facebook and then go to your facebooksite and click the post. The video is not playing, instead item gets blank and "Download File" is written.
joy
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Saturday, 18 March 2017 15:01
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Based on what i share to Facebook from this soundcloud https://soundcloud.com/bigsean-1/bounce-back , it also not playable the music on Facebook.

So I will make it do not show the play button on the Facebook stream.

Can you download my attached file and replace into JoomalFolder/administrator/components/com_easysocial/includes/meta/helpers/opengraph.php and see how it goes?

Before you share again you have to copy your Easysocial video URL into Facebook debugger tool https://developers.facebook.com/tools/debug/sharing to purge the cache and click on "Scrape Again" button in order to get the latest opengraph tag on your video page.
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Sunday, 19 March 2017 10:50
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Hi,
now it is not try playing video on facebook and links the post to my site. It´s better then before (for soundcloudlinks).

But now youtubevideos for example are not playing too and gets linked. It seems influence opengraph for other videos then soundcloud on facebook.

Regards
joy
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Sunday, 19 March 2017 17:30
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Thanks for getting back to us, can you try download my latest attached file and replace to the same file location and see how it goes?
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Monday, 20 March 2017 10:16
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Hi,
now it is working fine. Marked it as resolved.

THX
joy
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Monday, 20 March 2017 16:21
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You are most welcome Glad to hear your issue has resolved.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
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Monday, 20 March 2017 16:23
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