Hello Chris,
I am sorry for the late reply.
May I know do you referring to this:
There is a menu in the backend for the sorting of the list of conversation. You can change it: EasySocial > Themes > (theme) > Conversation. Here the screenshot:
http://screencast.com/t/hNglLMOUD .
Or you're referring to this?
Our developer thinks that it is not practical to have the recent conversation message at the top while the reply is at the bottom.
Can you tell us which one do you refers to?
Thanks.