Hey there,

It looks like your subscription has expired and in order for you to continue requesting for support, you will need an active subscription. If you have already renewed, please let us know so that we can correct this for your account.

Thank you for understanding.

All done.

Thanks

Hi, we kind of need this answer by 3pm GMT?

Hi there,

Thanks for the renewal and sorry for the delay of this response

Currently, there are no timespan and those sorting are sorted based who last log-in. That mean, it will be sort based on their data stored on '#_users' under "lastvisitDate" column as you can see here http://take.ms/fZx9L. User will shown accordingly based on their time and those data will be listed descendingly.

Hope this help.

Hi, this explains where the data is coming from, but it doesn't explain what 'Recent' means, is that active in the last hour? or the last 5 hours, or the last day, or what?

please let me know what 'Recent' means

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Basically when the user click on this filter 'Sort by Recently Logged In' (http://take.ms/vkOeI) under member listing page, the system will always check on site regarding those existing user when is their last login date time.

For example :

User A - This user logged in on the site at 3pm.
User B - This user logged in on the site at 4pm.
User C - This user logged in on the site at 5pm.

If they never login again, this recently logged in sorting result will always show User C, User B, User A.
If User A login on the site today, so the sorting result will become UserA, UserC, UserB.